Terms of Service

1. About Rank Next Media

Rank Next Media ("we", "us", "our", or "the Company") is a digital marketing and AI services agency based in Brampton, Ontario, Canada. We provide website design, SEO services, Google Ads management, AI chatbot setup, AI automation, and related digital marketing services.

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2. Services

Rank Next Media provides the following services (collectively, "Services"):

• Website design and development
• Search Engine Optimization (SEO)
• Google Ads campaign management
• AI chatbot setup and configuration
• AI automation services
• AI content creation
• Digital marketing consulting

The specific scope, deliverables, timelines, and fees for each engagement will be outlined in a separate service agreement or proposal provided to the client prior to commencement of work.

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3. Client Responsibilities

To enable us to deliver our services effectively, clients agree to:

• Provide accurate, complete, and timely information as requested
• Provide access to necessary accounts, platforms, and assets (website, Google accounts, etc.)
• Review and provide feedback on deliverables within agreed timeframes
• Ensure all content and materials provided to us do not infringe third-party rights
• Make timely payment of all fees as agreed
• Designate an authorized contact person for communications

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4. Payment Terms

Invoicing

Invoices will be issued as outlined in the service agreement. For project-based work, a deposit of 50% may be required before work commences, with the balance due upon completion.

Payment Methods

We accept payment via e-Transfer, credit card, or other methods as agreed upon. All prices are in Canadian dollars (CAD) unless otherwise stated.

Late Payments

Invoices are due within 14 days of the invoice date unless otherwise agreed. Late payments may result in suspension of services. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month.

Refunds

Deposits are non-refundable once work has commenced. Refund requests for other payments will be considered on a case-by-case basis and are at our sole discretion.

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5. Intellectual Property

Client Content

You retain ownership of all content, logos, trademarks, and materials you provide to us. By providing materials, you grant us a license to use them solely for delivering your services.

Work Product

Upon receipt of full payment, all deliverables created specifically for you (website design, content, etc.) become your property. We retain the right to use completed work in our portfolio and for marketing purposes unless you request otherwise in writing.

Our Tools and Processes

Any proprietary tools, templates, processes, or methodologies we develop remain our intellectual property. These are licensed to you for use in connection with your services but are not transferred to you.

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6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of our engagement. This includes business strategies, financial information, customer data, and technical information. This obligation survives the termination of our agreement.

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7. SEO and Digital Marketing Disclaimer

While we apply industry best practices and work diligently to improve your online presence, we cannot guarantee specific rankings, results, or outcomes from SEO or digital marketing campaigns because:

• Search engine algorithms are controlled by third parties (Google, Bing, etc.) and change frequently
• Results vary based on industry competitiveness, budget, and market conditions
• Past performance does not guarantee future results

Any projections or estimates we provide are based on our professional experience and are not guarantees of specific outcomes.

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8. Termination

By Client

You may terminate ongoing services with 30 days written notice to info@ranknextmedia.com. You remain responsible for payment of all services rendered up to the termination date.

By Rank Next Media

We reserve the right to terminate services immediately if you breach these terms, fail to make payment, or engage in conduct that we deem harmful, illegal, or unethical. In such cases, fees for work completed are still due and payable.

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9. Limitation of Liability

To the maximum extent permitted by applicable Canadian law, Rank Next Media shall not be liable for:

• Indirect, incidental, or consequential damages arising from our services
• Loss of revenue, profits, or business opportunities
• Actions taken by third-party platforms (Google, Meta, etc.)
• Website downtime caused by hosting providers or technical issues outside our control

Our total liability to you for any claim arising from our services shall not exceed the total fees paid by you to us in the three months preceding the claim.

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10. Indemnification

You agree to indemnify and hold harmless Rank Next Media and its representatives from any claims, damages, or expenses arising from your breach of these terms, your content, or your use of our services in violation of applicable law.

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11. Third-Party Services

Our services may involve the use of third-party platforms such as Google Ads, Meta Ads, and various software tools. Your use of these platforms is subject to their respective terms of service. We are not responsible for changes, outages, or policy updates by third-party providers.

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12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

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13. Changes to These Terms

We reserve the right to update these Terms of Service at any time. We will post the updated terms on this page with a revised date. Continued use of our services after any changes constitutes your acceptance of the new terms.

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14. Contact Us

If you have questions about these Terms of Service, please contact us: